A deposit has left your bank but is not showing
Start with the pending deposit guide for the transaction reference, account status and the questions to raise with the provider.
A payment was declined
Use the declined deposit guide to work through issuer, balance and payment-detail checks. Do not repeat a payment until you understand the reason for the decline.
Compare payment routes
See the payment methods guide for a route-by-route checklist, including bank transfers, debit cards, e-wallets and pay by bank.
Great Britain scope
These guides are general information for Great Britain. Northern Ireland has a separate regulatory remit, explained by the UK Gambling Commission. The availability of a payment method depends on the account terms and payment provider.
