What a pay-by-bank flow means
Open Banking payment initiation allows a regulated third-party provider to initiate a payment from a bank account with the customer’s consent. A typical flow names the provider, asks you to select a bank and sends you to the bank’s own app or online service to approve a specific payment. It is different from entering a card number and also different from a manual transfer where you type the payee details yourself.
Before approving, check the amount, payee and any reference. Read the consent screen and confirm that the provider and destination are the ones you expected. Do not share your bank password or one-time code with an operator, support agent or person who contacts you. If anything does not match, stop and contact the bank through its usual channel.
Track a missing payment
Save the bank confirmation and any provider reference. If the bank shows a completed payment but the operator has not credited it, give the operator the exact date, amount and reference. If the operator says it cannot locate the payment, ask the provider or bank which party can trace it. Do not send a duplicate while the first payment is unresolved.
Open Banking availability and consumer protections depend on the provider, payment type and circumstances. This page does not establish that an online gambling operator offers this route. See bank transfers and deposit troubleshooting.