This page brings together practical payment controls, self-exclusion and independent support. If gambling is affecting you or someone close to you, consider using the support routes below before making another payment.
Payment controls and a break
You can find information about deposit controls, bank payment blocks and other protective options in the payment controls guide. These options vary by bank and account. Check your provider’s own terms and available settings.
Online self-exclusion
GAMSTOP is the UK-wide online self-exclusion service for accounts with gambling businesses licensed in Great Britain. Its current exclusion options are six months, one year or five years; five-year exclusions renew automatically unless you opt out. Read the official GAMSTOP information and its current take-a-break page.
Talk to someone
GamCare provides information and support for people affected by gambling. Visit GamCare for current contact methods and opening hours. The support line shown on its site is 0808 8020 133.
If your concern is a payment or account complaint, read the complaints and ADR guide.
